PRIVACY POLICY

Effective Date: 10 July 2025

At TheTattooResource.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

a. Personal Information

When you make a purchase or create an account, we collect information such as:

- Name

- Email address

- Billing and shipping address

- Payment details (processed securely via third-party providers)

- Phone number (if provided)

b. Automatically Collected Information

When you visit our website, we may collect certain data automatically through cookies or similar technologies, including:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on site

- Referring URLs

2. How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders

- Provide customer support

- Send order confirmations and updates

- Respond to inquiries or requests

- Improve our website and services

- Send occasional marketing emails (you can opt out anytime)

- Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties necessary to operate our business, including:

- Payment processors (e.g., Stripe, PayPal)

- Shipping providers (for physical orders)

- Email marketing platforms (e.g., Mailchimp, Klaviyo)

- Analytics providers (e.g., Google Analytics)

Each third-party service has its own privacy practices, and we encourage you to review their policies.

4. Data Retention

We retain your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights & Choices

Depending on your location, you may have rights under applicable data protection laws, including:

- Accessing the personal data we hold about you

- Correcting or updating your information

- Requesting deletion of your data

- Objecting to data processing or marketing emails

You can update your information or request deletion by contacting us at [email protected]

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytics. You can control or disable cookies through your browser settings, though some features of the site may not function properly.

7. Email Marketing

With your consent, we may send you promotional emails. You can unsubscribe at any time using the link at the bottom of any email or by contacting us directly.

8. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their policies before submitting any personal information.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from anyone under that age. If you believe we have collected such data, please contact us immediately.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

πŸ“§ Email: [email protected]
🌐 Website: https://thetattooresource.com

SHIPPING POLICY

Effective Date: 10 JULY 2025

Thank you for shopping with TheTattooResource.com!

This Shipping Policy outlines how and when we ship physical products to our customers.

1. Order Processing

All physical product orders are processed within 2-5 business days after your order is placed.

- Orders are not shipped or delivered on weekends or holidays.

- If we are experiencing a high volume of orders, processing times may be delayed by a few days. We will notify you of any significant delays.

2. Shipping Methods & Delivery Times

We offer a range of shipping options at checkout. Estimated delivery times are based on your location and the shipping method selected.

Shipping Option & Estimated Delivery Time

Standard (Domestic) 3–7 business days

Expedited (Domestic) 2–4 business days

International Standard 7–21 business days

Note: These are estimates and not guaranteed delivery windows.

3. Shipping Rates

- Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight of your order.

- Occasionally, we may offer free shipping promotions on qualifying orders.

4. International Shipping

We ship internationally to most countries.

Please note:

- International delivery times vary by destination.

- The customer is responsible for any customs duties, taxes, or import fees that may apply.

- We are not responsible for delays caused by customs processing.

5. Order Tracking

- Once your order is shipped, you will receive a confirmation email with tracking information (when available).

- Please allow 24–48 hours for tracking updates to appear.

6. Address Accuracy

It is your responsibility to provide a complete and accurate shipping address.

We are not responsible for:

- Delays or delivery failures due to incorrect or incomplete addresses.

- Packages returned to us due to address issues (additional shipping fees may apply for re-delivery).

7. Lost, Stolen, or Damaged Packages

If your order is lost, stolen, or arrives damaged:

Contact us within 7 days of the delivery date.

- Include your order number and photos if the item was damaged.

- We will work with you to resolve the issue. Replacements or refunds are handled on a case-by-case basis.

8. Contact Us

If you have any questions or concerns about your shipment, please reach out:

πŸ“§ Email: [email protected]

🌐 Website: https://thetattooresource.com

RETURN & REFUND POLICY

Effective Date: 10 JULY 2025

We appreciate your purchase and support of TheTattooResource.com. Please read our Return & Refund Policy carefully to understand your rights and responsibilities when requesting a return, exchange, or refund.

1. Digital Products

All digital products β€” including templates, e-books, guides, and downloadable resources β€” are non-refundable and non-returnable.

Why?

Due to the nature of digital downloads, once you have access to a file, we cannot revoke it. Therefore, all sales of digital products are final.

If you experience a technical issue with your download or believe you received the wrong file, please contact us within 7 days and we will assist you promptly.

2. Physical Products

We accept returns or issue refunds for physical items under the following conditions:

a. Damaged or Defective Items

If your item arrives damaged or defective:

- Contact us at [email protected] within 7 days of delivery.

- Include your order number, a description of the issue, and photos of the damage.

- We will offer a replacement, store credit, or refund depending on the situation.

b. Wrong Item Received

If you received the wrong product, please notify us within 7 days of delivery, and we’ll make it right at no extra cost.

c. General Returns

We do not accept returns on physical items unless they are defective or incorrect.

3. Refund Processing

If your refund is approved, it will be processed to your original payment method within 5–10 business days.

- You will be notified by email when the refund is issued.

Shipping fees (if applicable) are non-refundable

4. How to Start a Return or Refund Request

Please contact us with the following:

- Subject line: Return/Refund Request – Order [Your Order Number]

- Include: Full name, order number, reason for request, and relevant photos (if applicable)

- Email: [your email address]

5. Exchanges

We only replace items if they are defective or damaged. Contact us to check eligibility and availability.

6. Late or Missing Refunds

If you haven’t received your refund:

1. First check your bank account or credit card statement again.

2. Then contact your payment provider; it may take time before your refund is officially posted.

3. If you've done this and still have not received your refund, contact us at [email protected]

7. Questions?

We’re happy to help. For any return or refund questions, reach out to:

πŸ“§ Email: [email protected]

🌐 Website: https://thetattooresource.com